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Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

The price for delivery varies based on product size, weight and quantity as well as your location. The cart will auto calculate your shipping bases on location.

Which payment methods are accepted in the Online Shop?

We accept all major credit cards including Visa, MasterCard, American Express and Discover as well as PayPal and Amazon.

How long will delivery take?

Once your order has been received and processed, your shipment will typically arrive in 3-5 days domestically. Times may vary based on location or holidays.

How secure is shopping in the Online Shop? Is my data protected?

Our online store is 100% secure. All the information used in your purchases is protected by our SSL 256-bit encryption plus we do not store any payment information on the website.

What exactly happens after ordering?

After you place your order, you will receive a confirmation email to the email address provided when your purchase was made. The order is then processed and shipped from our warehouse at which time you will receive another email with your tracking information.

Do I receive an invoice for my order?

You will receive an email receipt for your order when your purchase goes through.

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