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Frequently Asked Questions

Please read our FAQ before sending us a message.

If you placed an order through Amazon and have an issue, please contact the reseller. You can find their name on your order invoice/email. It’s usually just below the product title and quantity. Typically, it will say, “Sold By:” followed by the reseller’s name. Contacting them directly is the fastest and best way to resolve your issue since we have no record of your order.

Thank you for reaching out and inquiring about the EFX Sports range. We are current holding off on adding any new third party resellers to Amazon or any of the other open platform marketplaces.

Please contact us at (866) 967-5699 to see if your location qualifies and to set up an account. We look forward to doing business with you!

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