EFX SPORTS RETURN & REFUND POLICY

To ensure a smooth process, please review the following guidelines based on where you made your purchase.

1. PURCHASES FROM EFXSPORTS.COM:

You have 365 days (one year) from the date of purchase to request a refund for your order.

A. Eligibility for Refund:

• You must provide proof of purchase (order number and receipt).
• You are responsible for shipping and handling charges to return the product to us. This cost is typically deducted from your refund amount.

B. Eligibility for Free Replacement:
You will receive a free replacement (including a prepaid return label) if you received an item that is:

• Damaged during shipping.
• Defective (e.g., expired, mislabeled, broken seal, or broken capsules).
• Incorrect (wrong product or quantity).

Refund Processing Time:
Please allow up to 7 business days for the refund to be credited to your original payment method after we receive and process your return.

2. PURCHASES FROM OTHER RETAILERS (E.G., GNC, AMAZON):

If you purchased an EFX Sports product from a third-party retailer, you must follow that retailer’s return policy. EFX Sports cannot process returns or issue refunds for products bought through other stores.

3. SPECIFIC POLICY FOR APPAREL:

• Unworn and unwashed.
• Have all original tags and labels attached.

HOW TO START A RETURN (STEP-BY-STEP):

Step 1: Request Authorization

• Contact EFX Sports to notify us of your intent to return or replace an item. All returns require prior authorization.

Step 2: Receive Instructions

• If eligible, you will be issued a Return Authorization (RA) Number.
• If your return is for a damaged, defective, or incorrect product, we will email you a prepaid call tag for a free pickup.

Step 3: Prepare Your Package

• Clearly write the RA number on the outside of the package. Packages without an RA number will be refused.
• If you are shipping the item yourself (for standard refunds), use this address:
  
  All American Pharmaceutical
  2376 Main Street
  Billings, MT 59105

Step 4: Receive Your Refund or Replacement

• Once we receive and inspect your return, we will process your refund to your original payment method or ship your replacement product.